Dental Referrals

We want to make you smile

Welcome to the dentist referrals page. Your referral will be managed by our care coordinator who will contact your patients directly and arrange an assessment appointment at the most convenient time. You will also receive an acknowledgment of your referral. At the initial assessment appointment, patients will be given a detailed examination and a treatment plan.

Referral Promise

We sincerely appreciate the trust you have in us to deliver excellent care for your patients, along with exemplary referral services for you. In reaffirmation of our dedication to this partnership, we present a referral promise prioritising your interests and those of your patients:

Our primary goal is to ensure your Patient receives the highest quality and value-for-money dental care.
Upon receiving your referral, we will promptly contact your patient and schedule a referral assessment.
Should we recommend alternative or additional treatment we will consult with you before proceeding.
We will provide your patient with a comprehensive treatment plan and cost estimate.
Detailed discussions regarding the treatment plan will be conducted with the Patient to ensure that they are able to make an informed decision.
Upon request, we are available to discuss the treatment plan with you before your Patients’ decision.
You will be kept fully abreast of your Patients treatment progress for seamless communication.
In the unlikely event of post-treatment complications, remedial care for your Patient is our immediate priority.
We strictly refrain from soliciting additional business from referral Patients beyond the scope of the referral work. Should a patient express interest in transferring to our care, we will emphasis our policy of non-encouragement and advise them to contact their dentist regarding future care.
We are committed to reinforcing the professional relationship between you and your Patient, emphasising our collaborative partnership and ensuring you are continually informed throughout the process.